In-Home, Concierge Elder Care Services in Carlsbad and San Diego County for Seniors and their Families. Join the Golden Care Family for Compassionate, Dependable Care.Welcome to Golden Care
Your Non-Medical In-Home Care Agency
Everything we do is first class and we really go above and beyond to care for our clients. What sets us apart from the competition is that we not only have amazing caregivers, but we truly treat them like family. We only place caregivers into someone's home when we would feel completely comfortable having them take care of our own mom or dad.
We follow up with all of our clients and do supervisory visits to make sure both the caregiver and client are happy. We also have a client binder that stays in each of our client's homes. The client binder has recipes, ADL (Activities of Daily Living) log notes, grocery shopping lists, housekeeping log of daily chores completed, shower logs and incontinence care logs. The client binder helps keep not only our caregivers on track but also keeps the client's family informed on the status of their parents.
Another item that sets us apart is the telephone system that our caregivers use for time recording. This system works on caller ID technology so our caregiver must call from the client's phone for the system to recognize the client's information and the corresponding schedule we have assigned. This system will prompt an alert if our caregiver does not call in at their scheduled time from the correct telephone number.
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Our caregivers are not only employees but they are all licensed, bonded and insured. In addition, we run thorough criminal and DMV background checks. Our schedulers manage the caregivers on a daily basis and we handle all of the training and hiring in-house. One of our key team members, Janie, has many years of industry experience and started out as a caregiver years ago. Before having an applicant come in for an interview, Janie pre-screens them on the phone, if the caregiver completes the phone interview successfully then she has them come in for an interview in person. Janie gives a detailed test to each applicant to determine how knowledgeable they are. If the applicant successfully passes the test as well as the interview then they are hired on as an employee, joining the Golden Care team! Most of our caregivers are Certified Nursing Assistants (CNA's).
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